Strategic Communications Director
COMPANY OVERVIEW
At Harbor Health, we’re transforming healthcare in Austin through collaboration and innovation. We’re seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model.
If you’re ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!
POSITION OVERVIEW
Reporting directly to the Chief People Officer, the Strategic Communications Director will play a crucial role in shaping and executing comprehensive communication strategies that align with our company's mission, objectives, and key results (OKRs). This position is integral to fostering a culture of transparency, collaboration, and engagement across our rapidly growing organization.
POSITION DUTIES & RESPONSIBILITIES
Strategic Planning and Execution
- Develop and implement strategic communication plans that support company OKRs and initiatives
- Lead integration efforts to ensure alignment of communications across all departments
- Design and execute comprehensive change management communication strategies
- Collaborate with the Marketing team on employer branding initiatives for recruiting & HR purposes
Internal Communications
- Manage and optimize internal communication channels, including Slack and Notion
- Create engaging content that reinforces company culture and values
- Develop strategies to effectively communicate company policies, benefits, and annual HR processes
- Implement and measure the effectiveness of employee engagement initiatives
Leadership and Collaboration
- Partner with executive leadership to craft and disseminate key organizational messages
- Coordinate with cross-functional teams to create cohesive messaging for OKRs
- Provide communications support for mergers, acquisitions, and major organizational changes
- Act as a strategic advisor to leadership on internal communications best practices
Crisis and Change Management
- Develop and implement crisis communication strategies as needed
- Lead change management communications for organizational transformations
- Guide the organization through transitions with clear, timely, and empathetic communications
Performance Measurement and Optimization
- Establish metrics to evaluate the effectiveness of communication initiatives
- Analyze data and stakeholder feedback to continuously improve communication strategies
- Stay abreast of industry trends and innovative communication practices
DESIRED PROFESSIONAL SKILLS & EXPERIENCE
Education and Experience
- Bachelor's degree in Communications, Public Relations, or related field; Master's degree preferred
- 10+ years of experience in strategic communications
- Proven track record in healthcare or startup environments
- Demonstrated success in change management and employee engagement initiatives
Skills and Competencies
- Exceptional written and verbal communication skills
- Strong leadership and team-building abilities
- Proficiency with digital communication platforms (e.g., Slack, Notion)
- Experience in data analysis and performance measurement
- Knowledge of healthcare industry trends and regulations
Personal Attributes
- Committed to hands-on problem-solving and meticulous execution
- Adept at balancing high-level strategy with essential operational tasks
- Adaptable and resilient in fast-paced, ambiguous environments
- Diplomatic with the ability to navigate complex interpersonal dynamics
- Creative problem-solver with a strategic mindset
- Passionate about healthcare innovation and improving patient outcomes
- This is a remote position.
WHAT WE OFFER
- Opportunity to shape the communication strategy of a rapidly growing healthcare innovator
- Collaborative and dynamic work environment
- Competitive salary and benefits package
- Professional development and growth opportunities
- An organization made of people who are passionate about changing the healthcare landscape
- A transparent and unique culture
Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.